ORDER PROCESSING & SHIPPING
WE WILL GLADLY PROCESS YOUR ORDERS MONDAY THRU FRIDAY, EXCLUDING HOLIDAYS. ANY ORDERS RECEIVED DURING THE WEEKEND WILL BE PROCESSED ON THE NEXT BUSINESS DAY.
ALL ITEMS ARE SHIPPED USING FEDEX.

OUR RETURN & EXCHANGE POLICY
- WE ACCEPT RETURNS/EXCHANGES WITH THE ORIGINAL RECEIPT WITHIN 10 DAYS OF PURCHASE.
- EMAIL US AT: SALES@MYMUWORLD.COM WITHIN 10 DAYS OF RECEIVING YOUR ORDER TO PROCESS YOUR RETURN/EXCHANGE. PLEASE KNOW WE ARE UNABLE TO REFUND SHIPPING CHARGES.
- ITEMS CAN BE RETURNED/EXCHANGED IF THEY ARE IN THEIR NEW, UNUSED CONDITION.
- SHOES MUST BE IN THEIR ORIGINAL, UNDAMAGED BOX. WE ARE UNABLE TO ACCEPT SHOES THAT ARE DAMAGED OR SOILED.
- TO ENSURE THAT ITEMS ARE PROTECTED IN TRANSIT, WE RECOMMEND YOU RETURN ITEMS IN THE ORIGINAL PACKAGING.

IMPORTANT INFORMATION
- INTERNATIONAL SHIPMENTS: DUTIES AND TAXES WILL BE MARKED “BILL TO RECIPIENT” AND WILL BE DUE UPON DELIVERY.
- INTERNATIONAL SHIPPING AND HANDLING FEES, AS WELL AS TAX, ARE NON-REFUNDABLE IN THE SITUATION OF A RETURN/EXCHANGE.